What is Workflow? Behind the hood: Instances and tasks
Last Update 6 maanden geleden
Workflows work based on the principle of trigger and action. A trigger is an action that happens that initiates the automations while actions are steps executed as part of the workflow.
Behind the Hood: Instances
A workflow runs in the context of an audience ie the workflow executes steps in connection with a particular audience.
An instance is an occurrence of a workflow running for an audience. A workflow can be executed for a single audience, multiple audiences, and multiple instances of the same audience.
Instances of your workflow can be tracked from the workflow dashboard.
A task is an action executed on an audience in a workflow. A task could be generating and delivering a badge, sending an email, sending a slack message etc.